- MY VOUCHER/GIFT CODE DOESN’T WORK. WHAT CAN I DO?
- I HAVE JUST PURCHASED A SUBSCRIPTION, BUT MY ACCOUNT HAS NOT BEEN ACTIVATED!
- I HAVE A PROMO/GIFT CODE. HOW CAN I USE IT TO ACTIVATE MY SUBSCRIPTION?
- DOES MY SUBSCRIPTION RENEW AUTOMATICALLY?
- HOW DO I CANCEL MY SUBSCRIPTION?
- HOW CAN I TURN OFF THE AUTO-RENEW FEATURE FOR MY SUBSCRIPTION?
- WILL I STILL HAVE ACCESS TO CONTENT AFTER MY SUBSCRIPTION HAS EXPIRED?
MY VOUCHER/GIFT CODE DOESN’T WORK. WHAT CAN I DO?
Redeem your gift, promotion or voucher code by following these steps:
- Visit our website: www.relexa.com/login.
- If you already have a Paradise account, please log in to your account. Click on your profile icon in the right-hand corner to open your profile settings. If you do not have an account yet, please create one and log in.
- Scroll down to Fill in your code.
- Fill in your gift code and complete the process to receive your gift subscription.
If you experience any difficulty, please email us at support@relexa.com to inform us of the problem.